Frequently Asked Questions(FAQ)

Table of Contents

Can eXecutive News Letter Handle Computer Power Failure During Transmission Of News Letter
Yes it can, eXecutive News Letter logs the e-mail address of each subscriber that was successfully sent a news letter. So, if a transmission of a news letter to every subscriber on a mailing list was not successfully completed, a user will have the option to re-transmit the news letter to every subscriber in the mailing list that did not receive it. eXecutive News Letter maintains a log for each mailing list.

When you decide to send a new news letter to every subscriber in a mailing list, the log for the selected mailing list will be automatically cleared.

What Is The Maximum Size Of File Attachments That Can Be Sent
The eXecutive News Letter program does not have any limitations on the size of files that can be attached to news letter e-mails. However, there might be some limitations with recipients SMTP servers.

If a News Letter Is Sent To 1000 Recipients, Will Each Recipient See The E-Mail Addresses Of The Other 999 Recipients
No, the eXecutive News Letter program sends a separate news letter e-mail to each subscriber/recipient on your mailing list.

Can eXecutive News Letter Automatically Update The Details Of Some One Who Is Already Subscribed
Yes, if the eXecutive News Letter program receives a subscription request from some one who is already subscribed, the subscription request is not handled as a new subscriber but is used to update the details of the subscriber with the new information.

You can create a web form page to allow subscribers to update all of their information, except of course their e-mail address.

Is The eXecutive News Letter Program Compatible With Windows 95/NT
No, the eXecutive News Letter program uses technologies, which can only be utilized by Windows 98/ME/2000/XP and higher.

Can eXecutive News Letter Automatically Change The E-Mail Address Of Some One Who Is Already Subscribed
Yes, if the eXecutive News Letter program receives a change e-mail address request from some one who is already subscribed, the subscribers e-mail address will be changed.

You can create a web form page to allow subscribers to change their e-mail address.

Can Sound Or Video Files Be Sent With E-Mails
Sound and video files can not currently be sent with news letter e-mails. This function is planned to be incorporated in a future release.

Is The BCC Option Supported
eXecutive News Letter does not support the BCC option, because this option sends a news letter with a list of recipients to the ISP SMTP Server and then the SMTP Server sends the news letter to each recipient in the list. Although using this option means that a news letter will be sent in less time, you will not be able to send personalised e-mails to each recipient and you will received more undelivered/bounced messages than when you send personalised e-mails.